Data Protection Policy

F99bat Privacy Policy — How Your Information Is Kept Safe

The security of your personal information is our top priority at f99bat. This Privacy Policy outlines what data we collect, how we use it, and what rights you have.

Last Updated: January 1, 2026
SSL 256-bit Encryption
GDPR Compliant

Personal Data Protection

Your name, address, and financial information are protected with the highest level of encryption.

Never Sold to Third Parties

F99bat never sells or rents your personal information to third parties.

Your Controls

You have the right to view, correct, or delete your data at any time.

Cookie Transparency

Every cookie used and the reason for it is clearly disclosed. You can manage your cookie preferences at any time.

Policy in Plain English

Our Privacy Policy is written in plain, simple language so every member can easily understand how we handle their information.


As one of Bangladesh's most trusted online gaming platforms, f99bat is committed to protecting its members' privacy at all times. This Privacy Policy ("Policy") explains how f99bat collects your personal information, how it is used, and the steps we take to keep it secure.

By using the f99bat platform, you agree to the terms of this Privacy Policy. Please read it carefully — if you have any questions, reach out to our support team.

Important Note

This Policy applies to the website, mobile app, and all digital services provided by f99bat.

1. Information Collection

F99bat collects various types of information from you. This data comes from two main sources — what you provide directly, and what is collected automatically while you use the platform.

Information you provide directly:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Current and permanent address.
  • National ID or passport number (for KYC verification).
  • Payment method details (not card numbers — only the payment channel and verification data).

Automatically Collected Information:

  • IP address and device type.
  • Browser information and operating system.
  • Time spent on the platform and pages visited.
  • Gaming history and transaction records.
  • Login time and session details.
Data Type Purpose of Collection Required?
Identity Information Account Registration & KYC Yes
Contact Information Notifications & Support Yes
Payment Information Deposits & Withdrawals Yes
Device Information Security & Fraud Prevention Automatic
Gaming History Responsible Gaming Monitoring Automatic

2. Use of Information

F99bat uses your collected information only for lawful and defined purposes. We will never use your data in any other way without your consent.

  • Account Management: For registration, login, and profile updates.
  • Payment Processing: To process secure deposits and withdrawals.
  • Customer Support: For support tickets, complaints, and customer assistance.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Promotions & Bonuses: To send personalized offers and promotional emails (you can opt out at any time).
  • Legal Obligations: To comply with legitimate requests from government or regulatory authorities.
  • Responsible Gaming: To monitor and provide support for excessive gaming behavior.
  • Service Improvement: Analytics to improve your platform experience.
Unsubscribe from Marketing Communications

If you no longer wish to receive promotional emails or SMS, you can easily unsubscribe from your account settings.

3. Data Storage & Security

F99bat employs the highest standards of technical and administrative security to protect your data. Our servers are hosted in internationally certified data centers and are under 24/7 security monitoring.

  • SSL Encryption: All data transmissions are protected with 256-bit SSL encryption.
  • Database Encryption: Stored data is protected with AES-256 encryption.
  • Two-Factor Authentication: Two-Factor Authentication is supported for account access.
  • Firewall Protection: Advanced firewall and DDoS protection.
  • Regular Audits: Regular security audits conducted by third-party security experts.
  • Data Retention Period: Even after account closure, data may be retained for up to 5 years as required by legal obligations.
In the Event of a Security Breach

In the event of a data security breach, f99bat will notify affected members and the relevant authorities within 72 hours, as required by law.

4. Sharing Information with Third Parties

F99bat never sells or rents your personal information. However, limited data may be shared with trusted third parties in specific circumstances:

  • Payment Processors: With authorized payment gateways to process deposits and withdrawals.
  • KYC Services: With licensed verification agencies for identity and age verification.
  • Technology Partners: Game software providers who receive only the minimum information required to operate the games.
  • Legal Authorities: To comply with court orders or government directives.
  • Fraud Prevention: Backed by industry-standard security platforms to detect and prevent suspicious activity.

All third parties operate under strict data protection agreements with f99bat and are obligated to use any data received solely for its intended purpose.

5. Cookie Policy

F99bat uses cookies on its website to enhance your experience. Cookies are small text files stored on your device.

  • Essential Cookies: Required for login sessions and security. These cannot be disabled.
  • Functional Cookies: To remember your preferences (language, theme).
  • Analytics Cookies: To understand platform usage patterns, without identifying you personally.
  • Marketing Cookies: To show relevant promotions. You can opt out at any time.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some f99bat services to not function properly.

6. Your Rights

As an f99bat member, you have several important rights over your own data. These rights are upheld in accordance with GDPR and applicable international law.

1
Right to Access Your Data

You have the right to request what personal information f99bat holds about you.

2
Right to Rectification

You may request that incorrect or outdated information be updated or corrected.

3
Right to Erasure

You may request complete deletion of your data under certain conditions.

4
Right to Restrict Processing

You may request that the use of your data be restricted in certain circumstances.

5
Right to Data Portability

You can receive your data in a readable format and have it transferred.

6
Right to Object

You may object to your data being used for marketing or profiling purposes.

To exercise your rights

To exercise any of the above rights, contact the f99bat support team. We will respond to your request within 30 days.


7. Children's Privacy

F99bat strictly does not provide services to anyone under the age of 18. We do not knowingly collect any information from minors.

Age is verified at registration, and additional ID may be requested in suspicious cases. If you believe a minor's data has been collected by mistake, please contact our support team immediately — we will delete it without delay.

8. International Data Transfers

As f99bat is an international platform, your data may be stored or processed outside your country. In such cases, f99bat ensures that:

  • Adequate data protection laws or safeguards are in place in the destination country.
  • All recipient organizations comply with international data protection standards.
  • All data remains encrypted during transfer.

By using f99bat, you are considered to have consented to such international data transfers.

9. Policy Changes

F99bat may update this Privacy Policy from time to time. In the event of any significant changes, we will:

  • We will update the "Last Updated" date at the top of this page.
  • We will send advance notification to your registered email address.
  • You may be asked to consent to the updated policy the next time you log in.

Continued use of f99bat after any changes takes effect means you accept the updated policy. We recommend reviewing this page regularly.

Last Updated

This Privacy Policy was last updated on January 1, 2026.

10. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact the f99bat Data Protection Team:

  • Email: [email protected]
  • Support Hours: 24 hours a day, 7 days a week
  • Response Time: Typically within 24–48 hours

We take every privacy-related request seriously and aim to respond as quickly as possible.


Frequently Asked Questions

Answers to the most frequently asked questions about our Privacy Policy.

No, f99bat never sells or rents your personal data to third parties. Limited information is shared with trusted partners only for payment processing, KYC verification, or legal compliance purposes, and all such partners are bound by strict contractual obligations.

Your data is retained for as long as your account remains active. After closure, it may be kept for up to 5 years to meet legal and regulatory requirements, after which it is securely deleted.

Yes, you have the right to request deletion of your data. However, certain information may be required to be retained for a specified period due to legal obligations. To submit a deletion request, please contact the f99bat support team.

No, f99bat does not store full card numbers or complete payment card details. All payments are processed through PCI-DSS certified gateways that maintain their own security standards.

Yes, you can opt out of marketing emails and SMS at any time through your account settings. However, important messages related to account security and transactions cannot be disabled, as they are essential for your protection.

Start by submitting a complaint to the f99bat support team. If the resolution is unsatisfactory, you have the right to escalate to the relevant data protection authority. f99bat is committed to cooperating with all legitimate complaints.

Your Data Is Safe — Get Started Now

Your privacy is fully protected at f99bat. Register today and experience Bangladesh's most secure online gaming platform.

বাংলা